Excellent customer service, very professional, and solved my problem very quickly. We currently live in Menifee and had called a couple places we found on Yelp without much luck until we called Rizzo. Mike returned our call same day and was able to come out the next day. He gave us a 1 hour window (very convenient) and was on time. He also diagnosed the problem very quickly like a pro. Heater wouldn't come on and it was due to some faulty smart thermostats we had installed as part of a new security system we had installed 6 months ago. He was able to bypass the thermostats and the heater came on; he then reinstalled our old thermostats and our heater works great. Very happy as the house was getting very cold at night. Thanks Mike - we will definitely use you for any of our HVAC needs and recommend you to any of our friends or neighbors!! For any living in Menifee, Murrietta, or surrounding areas, call Mike at Rizzo you will not be disappointed!
Awesome. Quick, qualified service. Ac went out one day, they were here the next! Very happy!
An extraordinary service, an extraordinary guy...Mike is one of a kind! In the early part of the Summer, Mike came out to take a look at our leaking air conditioner. He's straight-up and honest. He didn't try to sell us products that are known to not work. He is considerate of the cost to the customer and only does what needs to be done. At his first visit, in the Summer, he put dye in the air conditioner and requested that we call him for a repeat visit before we turn the machine off for the year. He spent an hour of his time out here today. And topped off the Freon in our air conditioner at absolutely no cost to us. This standard of excellence is unheard of in todays world!
My AC went out when it was 115 degrees this past weekend and my wife is pregnant. This guy Mike Rizzo came through order and picked up a unit in one day installed it the next day. Hands down the best customer service I have ever experienced. Now the AC is blowing ice cold and my wife is happy.
If you ever have any HVAC issues, Mike Rizzo is the man to call! When our AC was blowing warm air, we called several businesses recommended by Facebook friends and Yelp. Mike was the only one that answered his phone and was able to come to our house within 2 hours and fix our AC. Mike is 3rd gen and takes great pride in his business! Rizzo is the only company I'll ever call to fix our HVAC issues.